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The triggers
The precipitants
The preconditions
Presuppositions
The Quality History
CONTINUOUS IMPROVEMENT OF COMPANY QUALITY MANAGEMENT
1990-2020
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1989
The journal Quality Engineering appears.
The journal Quality Engineering appears.
1987
The Malcolm Baldrige National Quality Award is established by the U.S. Congress.
The Malcolm Baldrige National Quality Award is established by the U.S. Congress."
The international origanization of Standardizazion (ISO) developed a standard for quality management calls THE ISO 9000. The Standard is Now used Successufully by many organization around the world and is aidely accepts as a quality management "Gold Standard"
1987
The international origanization of Standardizazion (ISO) developed a standard for quality management calls THE ISO 9000. The Standard is Now used Successufully by many organization around the world and is aidely accepts as a quality management "Gold Standard"
1987-1990
The triggers
In 1979 the aforementioned Technical Committee TC 176 was established, which had the task of drawing up the first standards, and today has the task of updating these standards
1979
In 1979 the aforementioned Technical Committee TC 176 was established, which had the task of drawing up the first standards, and today has the task of updating these standards
1978
Issue of BS 5750 series standards
Issue of BS 5750 series standards
1977-1987
The precipitants
IN USA appendixB law CFR 50 18 Ref. Mandatory for nuclear installations
1970
IN USA appendixB law CFR 50 18 Ref. Mandatory for nuclear installations
1962
Birth of the first quality circles with Kauro Isikawa
Birth of the first quality circles with Kauro Isikawa
Issue of the ML.Q 9958A standard
1959
Issue of the ML.Q 9958A standard
1957
1957 J. M. Juran and F. M. Gryna’s Quality Control Handbook is first published.
1957 J. M. Juran and F. M. Gryna’s Quality Control Handbook is first published.
1954 Joseph M. Juran is invited by the Japanese to lecture on quality management and improvement. British statistician E. S. Page introduces the cumulative sum (CUSUM) control chart.s
1954
1954 Joseph M. Juran is invited by the Japanese to lecture on quality management and improvement. British statistician E. S. Page introduces the cumulative sum (CUSUM) control chart.
1951 A. V. Feigenbaum publishes the first edition of his book, Total Quality Control.
1950
1951 A. V. Feigenbaum publishes the first edition of his book, Total Quality Control.
1951 A. V. JUSE establishes the Deming Prize for significant achievement in quality control and quality methodology
1951
1951 A. V. JUSE establishes the Deming Prize for significant achievement in quality control and quality methodology
Nuclear, aerospace and petrochemical sectors (technical organizational specifications)
1950
Nuclear, aerospace and petrochemical sectors (technical organizational specifications)
Japanese Businesses started to use Qality management practise in many of their manufacturing plants
1950
Japanese Businesses started to use Qality management practise in many of their manufacturing plants
1950
Deming begins education of Japanese industrial managers; statistical quality control methods begin to be widely taught in Japan.
Deming begins education of Japanese industrial managers; statistical quality control methods begin to be widely taught in Japan.
1950
During 1950 many japanese products were low quality and viewed by the world as a Junnk products
During 1950 many japanese products were low quality and viewed by the world as a Junnk products
1948
. Taguchi begins study and application of experimental design
. Taguchi begins study and application of experimental design
. Deming is invited to give statistical quality control seminars to Japanese industry
1948
. Deming is invited to give statistical quality control seminars to Japanese industry
In 1946 the American Society for Quality Control was founded.
1946
.In 1946 the American Society for Quality Control was founded.
The American Society for Quality Control (ASQC) is formed as the merger of various quality societies.
1946
The American Society for Quality Control (ASQC) is formed as the merger of various quality societies.
1946
The Japanese Union of Scientists and Engineers (JUSE) is formed..
the Japanese Union of Scientists and Engineers (JUSE) is formed.
1946
.The International Standards Organization (ISO) is founded.
The International Standards Organization (ISO) is founded.
1948
. Deming is invited to Japan by the Economic and Scientific Services Section of the U.S. War Department to help occupation forces in rebuilding Japanese industry
. Deming is invited to Japan by the Economic and Scientific Services Section of the U.S. War Department to help occupation forces in rebuilding Japanese industry
1945
.From 1945 to 1950 there was a rapid economic development
From 1945 to 1950 there was a rapid economic development
1942-1946
Training courses on statistical quality control are given to industry; more than 15 quality societies are formed in North America.
Training courses on statistical quality control are given to industry; more than 15 quality societies are formed in North America.
In Great Britain, the Ministry of Supply Advising Service on Statistical Methods and Quality Control is formed.
1942
In Great Britain, the Ministry of Supply Advising Service on Statistical Methods and Quality Control is formed.
1940-1943
Bell Labs develop the forerunners of the military standard sampling plans for the U.S. Army
Bell Labs develop the forerunners of the military standard sampling plans for the U.S. Army
1940
Deming Used The thesis developed by Shewhart and creates a Asystem calle statistica process Contro or SPC
Deming Used The thesis developed by Shewhart and creates a Asystem calle statistica process Contro or SPC
The U.S. War Department publishes a guide for using control charts to analyze process data.
1940
The U.S. War Department publishes a guide for using control charts to analyze process data.
1938
W. E. Deming invites Shewhart to present seminars on control charts at the U.S. Department of Agriculture Graduate School.
"W. E. Deming invites Shewhart to present seminars on control charts at the U.S. Department of Agriculture Graduate School.
British textile and woolen industry and German chemical industry begin use of designed experiments for product/process development.
1922-1933
British textile and woolen industry and German chemical industry begin use of designed experiments for product/process development.
1932
W. A. Shewhart gives lectures on statistical methods in production and control charts at the University of London
W. A. Shewhart gives lectures on statistical methods in production and control charts at the University of London
Walter A. Shewhart started collecting data and Developing Statistics to create simple charts dealing with quality control
1920
Walter A. Shewhart started collecting data and Developing Statistics to create simple charts dealing with quality control
AT&T Bell Laboratories forms a quality department emphasizing quality, inspection and test, and product reliability.
1920
AT&T Bell Laboratories forms a quality departmen emphasizing quality, inspection and test, and product reliability.
1920
B. P. Dudding at General Electric in England uses statistical methods to control the quality of electric lamps.
B. P. Dudding at General Electric in England uses statistical methods to control the quality of electric lamps..
Technical Inspection Association is formed in England; this later becomes the Institute of Quality Assurance.
1919
Technical Inspection Association is formed in England; this later becomes the Institute of Quality Assurance.
1915-1919
WWI British government begins a supplier certification program.
WWI British government begins a supplier certification program..
W. S. Gosset (writing as Student) introduces the t-distribution results from his work on quality control at Guinness Brewery.
1908
W. S. Gosset (writing as “Student”) introduces the t-distribution results from his work on quality control at Guinness Brewery
1907-1908
AT&T begins systematic inspection and testing of products and materials.
AT&T begins systematic inspection and testing of products and materials.
in the early 20th Century, Iohn Wolfe Barry helped establish the British Standards Institution, to produce material and production standards, some of which still apply to this day. Prior to that he advised on setting up a National Physical Laboratory which would be responsible for physical standards..
1901
in the early 20th Century, Iohn Wolfe Barry helped establish the British Standards Institution, to produce material and production standards, some of which still apply to this day. Prior to that he advised on setting up a National Physical Laboratory which would be responsible for physical standards.
1900-1930
Henry Ford. the assembly line. further refinement of work methods to improve productivity and quality; Ford developed mistake-proof assembly concepts, self-checking, and in-process inspection..
Henry Ford—the assembly line—further refinement of work methods to improve productivity and quality; Ford developed mistake-proof assembly concepts, self-checking, and in-process inspection.
1877-1977
The preconditions
1922-1923
R. A. Fisher publishes series of fundamental papers on designed experiments and their application to the agricultural sciences.
R. A. Fisher publishes series of fundamental papers on designed experiments and their application to the agricultural sciences.
Frederick W. Taylor introduces Scientific Management principles to divide work into smaller, more easily accomplished unit, the first approach to dealing with more complex products and processes. The focus was on productivity. Later contributors were Frank Gilbreth and Henry Gantt.
1875
Frederick W. Taylor introduces “Scientific Management” principles to divide work into smaller, more easily accomplished units—the first approach to dealing with more complex products and processes. The focus was on productivity. Later contributors were Frank Gilbreth and Henry Gantt.
1700-1900
Quality is largely determined by the efforts of an individual craftsman. Eli Whitney introduces standardized, interchangeable parts to simplify assembly
Quality is largely determined by the efforts of an individual craftsman. Eli Whitney (December 8, 1765 – January 8, 1825) introduces standardized, interchangeable parts to simplify assembly
1700-1900
Presuppositions