Evidence recorded on:4/11/2025
Evidence verified on   :          by:

Output  

Relazione sullo Stato Sanitario del Paese - A.1.5. Malattie croniche non trasmissibili   (issued on:10/19/2022)

Control  

Riordino della disciplina in materia sanitaria, a norma dell'articolo 1 della legge 23 ottobre 1992, n. 421. Articolo.1, Comma.12   (issued on:1/1/1993)

Has the organization determined the boundaries and applicability of the quality management system to determine its scope?

Is the scope of the organization's quality management system available and maintained as documented information?

Does the scope of the system state the types of products and services covered?

Does the scope of the system provide adequate justification for each requirement of this International Standard that the organization determines is not applicable? (The justification may be considered adequate only if the non-applicable requirements do not affect the organization's ability or responsibility to ensure the conformity of its products and services and the enhancement of customer satisfaction.)

Evidence recorded on:4/11/2025
Evidence verified on   :          by:

Output  

Ministero della Salute Mappatura dei processi - raggruppati per area di rischio Allegato al   (issued on:)

Output  

Piano integrato di attività e organizzazione della Pubblica amministrazione   (issued on:1/31/2025)

a) When non-conformities occur, including those that arise from complaints, the organization: a) reacts to non-compliance and, as applicable: 1) Does it take action to control and correct it? 2) Does it face the consequences? b) Assess the need for action to eliminate the cause(s) of non-compliance, so that it does not recur or occur elsewhere: 1) reviewing and analyzing non-conformity? 2) determining the causes of non-compliance? 3) determining whether similar non-conformances exist or could occur? c) does it implement any necessary action? (d) Review the effectiveness of any corrective action taken? e) Update, if necessary, the risks and opportunities determined during the planning? f) make changes to the quality management system if necessary? Are the corrective actions adequate to the effects of the non-conformities found?

Evidence recorded on:4/11/2025
Evidence verified on   :          by:

Output  

Introduzione dell’insegnamento dell’educazione alimentare, am bientale e agli stili di vita sani nelle scuole, nelle università e negli enti di istruzione e formazione delle Forze armate e di polizia e del Corpo nazionale dei vigili del fuoco   (issued on:)

Output  

Introduzione dell'insegnamento dell'educazione alimentare A.C. 68, A.C. 1003, A.C. 1055   (issued on:)

Output  

Introduzione dell'insegnamento dell'educazione alimentare 28 giugno 2023 Schede di lettura   (issued on:)

Does top management ensure that responsibilities and authorities for relevant roles are assigned, communicated and understood within the organisation?

Evidence recorded on:4/11/2025
Evidence verified on   :          by:

Output  

Pagina Web - Organigramma   (issued on:4/22/2024)

Control  

DPCM-196-23 Regolamento di organizzazione del Ministero della salute.   (issued on:10/30/2023)

Output  

Piano integrato di attività e organizzazione della Pubblica amministrazione   (issued on:1/31/2025)

Control  

DPCM-195-23 Regolamento di organizzazione degli uffici di diretta collaborazione del Ministro della salute e dell'Organismo indipendente di valutazione della performance.   (issued on:1/3/2024)

Does top management assign responsibility and authority to:
a) ensure that the quality management system conforms to the requirements of this standard?
b) ensure that the processes are producing the intended outputs?
c) report, in particular to top management, on the performance of the quality management system and opportunities for improvement? (see 10.1 Improvement)
d) ensure that customer focus is promoted throughout the organization?
e) ensure that the integrity of the quality management system is maintained when changes to the quality management system are planned and implemented?

In planning the quality management system, has the organization considered the factors referred to in 4.1 (internal and external factors constituting the context) and the requirements referred to in 4.2 (requirements of interested parties) and determined the risks and opportunities that need to be addressed to:
a) provide assurance that the quality management system can achieve the intended results?
b) enhance desired effects?
c) prevent or reduce undesired effects
d) achieve improvement?

Does the organisation set quality objectives for the relevant functions, levels and processes necessary for the quality management system?

Does the organisation maintain documented information on quality objectives?

When the organization determines the need for changes to the quality management system, are they carried out in a planned manner?

General Does the organization determine and provide the necessary resources for the establishment, implementation, maintenance and continuous improvement of the quality management system?

1 Monitoring and measurement resources
1 When monitoring or measurement is used to verify the compliance of products and services with requirements, does the organization determine and make available the necessary resources to ensure valid and reliable results
2 The organization ensures that the resources made available disposal:
a) are they suitable for the specific type of monitoring and measurement activity to be undertaken?
b) are maintained in order to ensure their continuous fitness for purpose?
3 Does the organization maintain appropriate documented information as evidence of fitness for purpose of resources for monitoring and measurement?

1 a) Traceability of measurementsi
When the traceability of measurements is a requirement or is considered by the organization to be an essential component in providing confidence in the validity of the results of measurement equipment, the measuring equipment is:
b) identified in such a way that their status is determined
? c) Are they protected against adjustments, damage or deterioration that could invalidate their calibration status and the consequent measurement results?

2 When a measuring device is found to be unsuitable for its intended use, the organization determines whether the validity of previous measurement results has been adversely affected and takes appropriate action. for how much necessary?

Organizational knowledge
Does the organization determine, maintain and make available the knowledge necessary for the operation of its processes and to achieve compliance of products and services?

Nota 1

Nota 2 a)

Nota 2 b)

The organization determines internal and external communications relevant to the quality management system, including:s
a) What does it want to communicate?s
b) When to communicate?s
c) Who to communicate with?s
d) how to communicate?
e) Who communicates?

Generality
The organisation's quality management system shall comprise: a) the documented information required by this International Standard?
b) the documented information that the organization determines is necessary for the effectiveness of the quality management system?
Note The extent of documented quality management system information may vary from one organization to another based on:
- the size of the organization and its type of activities, processes, products and services;
- the complexity of the processes and their interactions; - the competence of people

Creating and updating
When creating and updating documented information, the organization shall ensure that appropriate:
a) identification and description (e.g. title, date, author or reference number)?
b) format (e.g. language, software version, graphics) and media (e.g. paper, electronic)?
(c) review and approval of suitability and adequacy?

The documented information required by the quality management system and this International Standard shall be monitored to ensure that:
a) are they available and suitable for use, where and when needed?
b) are adequately protected (e.g. from loss of confidentiality, misuse, or loss of integrity)

2 Is documented information of external origin, determined as necessary by the organization for the planning and operation of the quality management system, identified, as appropriate, and kept under control? Note Access may result in a decision about view-only permissions to document information, or permissions and authorities to view and edit it

The organization plans, implements and monitors the processes (see clause 4.4) necessary to meet the requirements for the provision of products and services and to implement the actions determined in clause 6:
a) determining the requirements for the goods and services?
b) establishing the criteria for processes and acceptance of products and services?
(c) determining the resources needed to achieve compliance with the requirements for products and services?
d) implementing process control in accordance with the criteria?
(e) determining, maintaining and maintaining documented information to the extent necessary to have confidence that processes have been carried out as planned and to demonstrate compliance of products, and services to the relevant requirements?

Is the output of this planning adequate for the operational activities of the organization?

Does the organization keep a close eye on planned changes and review the consequences of unintended changes, taking action to mitigate any negative effects, as necessary?

Does the organization ensure that outsourced processes are kept under control? (see point 8.4)

uisiti specifici da correlare)

Customer communication
Customer communication includes:
a) the provision of information relating to products and services?
b) the management of requests, contracts or orders, including changes?
c) Obtaining feedback from the customer about the products and services, including customer complaints?
d) the management or control of the customer's property?
(e) the definition of specific requirements for emergency actions, where relevant?

Determination of requirements for products and services
In determining the requirements of the products and services to be offered to customers, the organization ensures that:
a) are the requirements of the products and services defined, including any applicable mandatory requirements and those deemed necessary by the organization?
b) is the organization able to meet what it claims in relation to the products and services offered?

Review of requirements for products and services
Does the organization ensure that it has the ability to meet the requirements of the products and services to be offered to customers?

1 b) Prima di impegnarsi a fornire prodotti e servizi al cliente, l’organizzazione conduce un riesame che comprenda: a) i requisiti specificati dal cliente, compresi i requisiti per le attività di consegna e post-consegna?

3 If the customer does not provide a documented statement of their requirements, are the customer's requirements confirmed by the organization before they are accepted?
Note In some situations, such as in the case of internet sales, a formal review is impractical for every order. Instead, the review may cover relevant product information, such as catalogues.

If the customer does not provide a documented statement of their requirements, are the customer's requirements confirmed by the organization before they are accepted?
Note In some situations, such as in the case of internet sales, a formal review is impractical for every order. Instead, the review may cover relevant product information, such as catalogues.

Changes to requirements for products and services
When product and service requirements change, your organization ensures that the relevant information are up to date and that relevant persons are made aware of the changed requirements?

Has the organization established, implements and maintains an appropriate design and development process to ensure the subsequent provision of products and provision of services?

Design planning and development
In determining the phases and controls for design and development, the organization considers:
a) the nature, duration and complexity of the design and development activities?
(b) the necessary steps in the process, including applicable design and development reviews?
c) the necessary verification and validation activities of the design and development?
d) the responsibilities and authorities involved in the design and development process?
e) the needs of internal and external resources for the design and development of products and services?
f) the need to keep under control the interfaces between the people involved in the design and development process?
g) the need to involve customers and users in the design and development process?
h) the requirements for the subsequent supply of products and provision of services? (i) the level of control of the design process, and development expected by customers and other relevant stakeholders?
(j) the documented information necessary to demonstrate that the design and development requirements have been met?

Design and development input
Does the organization determine the essential requirements for the specific types of products and services to be designed and developed?

Does the organization continuously improve the suitability, adequacy and effectiveness of the quality management system?

Planning